Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Email address
• Phone number
• School or institution name
• User role (student, teacher, administrator, stakeholder)
• Username and login credentials

b. Educational Information

• Grade level or subject area
• Course enrollment and learning progress
• Assessment results and activity participation
• Teacher feedback and learning interactions

c. Technical Information

• Device type and operating system
• App usage data and interaction logs
• IP address and approximate location
• Date and time of access

2. How We Use Information

We use collected information to:

• Provide access to interactive learning materials
• Manage user accounts and roles
• Track learning progress and performance
• Support teaching, assessment, and reporting
• Improve app functionality and user experience
• Communicate updates, notices, and educational content
• Ensure system security and prevent misuse

3. Children’s Privacy

The TIE Online School App is designed for educational use and may be used by minors under the supervision of schools, teachers, or parents/guardians.

• We collect only the minimum information required for educational purposes
• Student data is used strictly for learning, assessment, and support
• We do not knowingly collect personal data for commercial purposes

4. Data Sharing and Disclosure

We do not sell, rent, or trade personal information. Information may be shared only:

• With authorized school administrators and educators for academic purposes
• With service providers who support app operations (under confidentiality agreements)
• When required by law, regulation, or legal process

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect data, including:

• Secure servers and access controls
• Password protection and role-based access
• Regular system monitoring and updates

While we take reasonable steps to safeguard information, no system is 100% secure.

6. User Rights and Choices

Depending on your role and applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion or restriction of data
• Withdraw consent where applicable

Requests can be made through your school administrator or by contacting us directly.

7. Cookies and Analytics

The app may use cookies or similar technologies to:

• Maintain user sessions
• Improve performance and usability
• Understand usage patterns

These technologies do not collect sensitive personal data.

8. Third-Party Links and Services

The app may contain links to third-party educational resources. We are not responsible for the privacy practices of external platforms.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our official platform, with the updated effective date.

10. Contact Information

For questions, concerns, or privacy-related requests, please contact: